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Personal information
Processing policies

Webster Transfer Institute (www.vividvoca.com hereinafter referred to as the "school") values the privacy of its members and actively and effectively protects the privacy of each member, and complies with the personal information protection regulations of relevant laws and regulations that information and communication service providers must comply with, such as the Communications Secrecy Act, the Telecommunications Business Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, and the personal information protection guidelines established by the Ministry of Information and Communication.

 

The school sets forth its privacy policy as follows to inform you of the purpose and manner in which the personal information you provide to the school online is used and what measures are taken to protect your personal information. The privacy policy of the academy may be changed from time to time due to changes in government laws and guidelines or changes in the academy's internal policies, and the academy establishes necessary procedures for continuous improvement of the privacy policy accordingly. In the event of revising the privacy policy, the academy will notify you of any changes to the privacy policy through a notice.

 

The following are the highlights of Webster University's privacy policy.

1. purposes of processing personal data
2. what personal data we process
3. Processing and retention period of personal information
4. Provision of Personal Information to Third Parties
5. Entrustment of Personal Information
6. rights of users and their legal representatives and how to exercise them
7. destruction of personal information
8. matters concerning the installation and operation of automatic personal information collection devices and their rejection
9. privacy officer
10. Measures to ensure the safety of personal information
11. Changes to the Privacy Policy
12. Customer service regarding personal information

 

1. purposes of processing personal data

We process your personal information for the following purposes
▪️ Paying for and authenticating your online courses
▪️ Member management: Identification, prevention of unauthorized use, complaint handling, and delivery of notices in accordance with the use of membership services
▪️ Deliver commercial information such as events
▪️ Others: record-keeping for dispute settlement, verification of members' various passes, and calculation of other statistics

 

2. Items of personal data we process

▪️ Member required: Name, Username, Email address, Password, Phone number

▪️ Member Selections: Candidate Field

▪️ How to collect personal information: Homepage registration

 

3. Processing and retention of personal information

We process and retain personal information for the following periods
▪️ Retained: Same as personal information processed.
▪️ Retention Period: For the duration of your membership under the Agreement.

In principle, personal information is destroyed without delay when the purpose of collecting or providing it is fulfilled. However, if it is necessary to preserve it even after membership withdrawal in accordance with the provisions of relevant laws and regulations, the school keeps member information for a certain period of time as follows.

Records on contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

 

4. Provision of Personal Information to Third Parties

As a general rule, we do not disclose your personal information to outside parties, except in the following cases
- Users have given informed consent
- When requested by law enforcement agencies in accordance with the provisions of law or in accordance with the procedures and methods prescribed by law for the purpose of investigation.

 

5. Transfer of personal information

- We may outsource the processing of personal information to others to facilitate and improve our services.
- The school entrusts the following tasks related to the processing of personal information, and takes necessary measures to ensure that personal information is managed safely when entrusted in accordance with relevant laws and regulations. In addition, the information entrusted is limited to the minimum information necessary to provide smooth services.

▪️ The details of the school's personal information consignment agency and consignment work are as follows.

NHN KCP: Credit card payment, bank transfer

 

6. Rights of users and their legal representatives and how to exercise them

Users and their legal representatives may request to view/correct their personal information at any time in the following items.
   1) Personal information we hold about you
   2) How we use or disclose your personal information to third parties
   3) Details of consent to collection, use, and provision of personal information to the school

   Users can view and correct their information directly from the [View My Information] - [Account Settings] menu on the site, and separately, users can request to view and correct their personal information by writing, calling, or e-mailing the person in charge of personal information protection.

You and your legal representative may request that we stop processing your personal information at any time.

Users and their legal representatives may withdraw their consent to the collection, use, and provision of personal information at the time of membership (withdrawal of membership) at any time.

To withdraw consent (withdraw membership), you can directly withdraw consent (withdraw membership) after verifying your identity from the [View My Information] - [Account Settings] - [Withdraw Membership] menu on the school website, or separately contact the person in charge of personal information protection in writing, by phone, or by e-mail, and the school will take necessary measures such as destroying your personal information without delay. However, even if you withdraw consent (withdraw membership), the minimum information will be kept in accordance with relevant laws and regulations.

 

7. Destruction of personal information

If a user withdraws from membership, we will immediately destroy the relevant personal information. When the personal information becomes unnecessary, such as when the purpose of processing personal information is fulfilled, the service is abolished, or the business is terminated, we will immediately destroy it.

However, personal information that must be retained for a certain period of time in accordance with relevant laws and regulations will be destroyed without delay after retention for a certain period of time. The procedure and method of destruction are as follows

▪️ Destruction Procedures
Even if the retention period of the member's personal information has elapsed, the personal information that must be preserved for a certain period of time in accordance with the relevant laws and regulations shall be transferred to a separate DB and destroyed after preservation for a certain period of time. (In the case of documents, they are stored in a separate storage box with a separate test device.

▪️ How to destroy
- Personal information stored in electronic files is deleted using technical methods that make the records unrecoverable.
- We will destroy personal information printed on paper by shredding or incinerating it.

 

8. Installation/operation of automatic personal information collection devices and rejection thereof

We may use "cookies" to store and retrieve information about you from time to time. A cookie is a very small text file that is sent to your browser by the server used to operate the school's website and is stored on your computer's hard disk. We use cookies for the following purposes.

▪️ Purpose of use of cookies, etc.
To provide targeted marketing and personalized services by analyzing the frequency and duration of your access, identifying your preferences and interests, tracking your movements, and understanding your participation in various events and the number of times you visit. You have a choice about the installation of cookies, so you can accept all cookies, confirm each time a cookie is stored, or refuse to store all cookies by setting the options in your web browser.

▪️ How to reject cookie settings
Example: To refuse the setting of cookies, you can choose the options in your web browser to either accept all cookies, confirm each time a cookie is saved, or refuse to save all cookies.

Example settings (for Chrome): Privacy & security > Third-party cookies > Block third-party cookies

However, if the user refuses to install cookies, there may be difficulties in providing the service.

Privacy Officer

In order to protect the personal information of members and handle complaints related to personal information, the school has designated a privacy officer as follows.

 

9. Privacy Officer

Representative : Jin Hyun Kim
E-MAIL: vividvoca@naver.com
Tel: 053-286-5353

You may report any privacy-related complaints arising out of your use of the Services to the Privacy Officer. We will provide you with a prompt and sufficient response to your report.

 

10. Measures to ensure the safety of personal information

In handling your personal information, the school takes the following technical and administrative measures to ensure that your personal information is not lost, stolen, leaked, altered or damaged.

1) Personal information encryption: Users' personal information is protected by password, and important data is protected by separate security functions such as encrypting file and transmission data or using the file lock function.

2) Technical measures against hacking, etc.: In order to prevent the leakage or damage of users' personal information due to hacking or computer viruses, the school installs systems in areas where access is controlled from the outside, uses intrusion prevention devices and installs intrusion detection systems to monitor 24 hours a day. In addition, the school regularly updates antivirus programs and applies them as soon as they are available to prevent personal information from being compromised if a virus suddenly appears.

3) Restriction of access to the personal information processing system: The school establishes standards for granting, changing, and expunging access rights to personal information handlers, regulates and operates password creation methods and change cycles, and takes necessary measures to control access to other personal information.

4) In principle, user ID and password are intended to be used only by the user. The school is not responsible for any problems caused by leakage of personal information such as ID, password, etc. due to personal carelessness of the user and basic Internet risks. Please have a security awareness of your password, change your password frequently, and pay special attention to prevent leakage of personal information when logging in from a public PC.

 

11. About changes to the privacy policy

The school will notify you of any revisions to the Privacy Policy at least 7 days in advance through a notice on the homepage.

 

12. Privacy complaint services

If you need to report or consult about other privacy violations, please contact the following organizations.

National Police Agency Cyber Safety Bureau: 182 (without area code) (https://cyberbureau.police.go.kr)
Cyber Investigation Division of the Supreme Public Prosecutors' Office: 1301 (without area code) (https://www.spo.go.kr)
Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency): (without area code) 118 (https://privacy.kisa.or.kr)
Personal Information Dispute Mediation Committee (operated by the Personal Information Protection Commission): 02-2100-2499

Anything not provided for in this Privacy Policy shall be governed by our Terms of Use to the extent applicable law.

Privacy Policy Effective Date: March 1, 2018

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